Rock Computers

Discussion of all laptop related items
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Tappy
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Re: Rock Computers

Postby Tappy » 19 Oct 2011, 11:03

I mean Kobalt has ceased trading. Their webpage has a statement reminiscent of when Rock went under.
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Re: Rock Computers

Postby EviL Ras » 19 Oct 2011, 11:38

i went to go check, but cant get into the kobalt forum. went to register then found this:

Kobalt wrote:IMPORTANT NOTICE Following a shareholders meeting on Tuesday 11th October 2011 it was decided that Kobalt Computers Ltd could no longer meet it's ongoing financial obligations and would therefore be forced to cease trading with immediate effect. The exact reasons for the cessation of operations will be detailed on this website in due course. However, at this point in time, the Directors would like to make it clear that were it not for the actions of two separate companies contracted to provide merchant services to Kobalt that this decision would not have been forced upon the shareholders of Kobalt and the company would have continued its strong and rapid growth. The Directors and Shareholders of Kobalt worked tirelessly in attempting to resolve the situation that led to today's announcement. It was an extremely difficult decision to reach but was the only option left due to the untennable position that the company had been forced into. The Directors would like to thank the staff of Kobalt for their dedication and hard work during what has been an extremely difficult time
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Re: Rock Computers

Postby EviL Ras » 19 Oct 2011, 11:41

http://webcache.googleusercontent.com/s ... clnk&gl=uk

pointless whinging tbh. Dont think its targetted AT us. But then, we've not ceased our forum like babies now!
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Re: Rock Computers

Postby Johnmcl7 » 19 Oct 2011, 13:06

To be fair to Kobalt, I don't think that was aimed at us at all. I was in contact fairly regularly with Andrew at the time and he seemed a very reasonable person. They're referring to Novatech initially and I'm fairly sure the other unnamed one they refer to later was Nick who was making negative posts about Kobalt.

I'm obviously sorry to see Kobalt go because if I was going to go with a Clevo system I'd have probably gone with them as they seemed to put a lot of effort into customer service although admittedly I haven't looked into them recently. I am glad this forum is ours though as it was horrible when the rock forum just disappeared and I'm sure there's many feeling the same with the Kobalt forum.

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Re: Rock Computers

Postby Tappy » 19 Oct 2011, 15:09

Johnmcl7 wrote:I'm obviously sorry to see Kobalt go because if I was going to go with a Clevo system I'd have probably gone with them as they seemed to put a lot of effort into customer service


Same here. They were always my first thought when someone was after a new machine. So who is left if I want a bespoke performance gaming laptop and isn't Alienware?
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Re: Rock Computers

Postby EviL Ras » 19 Oct 2011, 15:27

HP envy still do stuff. PCspecialist let you build a machine. Alienware lets you use the awesome power of discount! its about the only one you can ring and talk down the price! i saved 25% with alienware!
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Re: Rock Computers

Postby Tappy » 11 Nov 2011, 21:29

Just happened to look at the Rock website and they have updated their line-up and brought their pricing into line with other companies.
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Re: Rock Computers

Postby Southwestwall » 11 Apr 2012, 14:21

Not intending a necro, but thought I'd post an epitaph to my Rock experience. The dead, five times repaired XTi finally went in the skip last week, as it didn't make the cut to go in the shipping container heading home. Exorbitant spares costs and pragmatism put paid to my nostalgic repair project. With four Dell machines in the house since, all still in use, any future Rock (or Clevo) purchase is somewhat unlikely.

In stark contrast, the twelve year old Hi-Grade (remember them?) Notino AS7400 (re-badged Asus) was in battered but working order, even if its boot was timed with a calendar.
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Re: Rock Computers

Postby Johnmcl7 » 23 Apr 2012, 01:27

RIP XTi - sadly the high powered Clevo machines just didn't seem to last although I guess that's just a consequence of packing a ridiculous amount of hardware into a very small space.

I thought I'd wander over to the rockforum and out of curiosity tried logging in, the first time Ben told me I was banned. It wouldn't accept my login saying either the username/password were wrong or the account was inactive, I would have expected a banned message when trying to log in but it may be it is 'inactive'. I tried the 'forgot my password' option but it came up with an emailer.php error.

Crash and sjc1017 or whatever his name is seem to be the only ones posting now on a generally deserted forum which still depresses me a bit even with the way it finished as it was good in its time. I'm sure the sjc one is guy who hassled me for months and months and months on MSN messenger about choosing a laptop as he was trying to decide between a top end Dell or Clevo, I lost my temper with him at some point (he had to explain how rubbish Microsoft was on a regular basis) and stopped talking to him. Shortly after he bought a budget £300 Dell with some logic I couldn't work out..might be mixing him up, it's all a long time ago now.

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Re: Rock Computers

Postby raith_rovers_fan » 23 Apr 2012, 08:41

I dont know if i could bring myself to skip my xtreme CTX pro, it cost so much monies and i do have a sentimental attachment to it especially as it still works in a limited sense.
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Re: Rock Computers

Postby Replicant » 23 Apr 2012, 20:20

My XCT died well over a year ago and collects dust on the shelf.

I never had anything but disappointment from Rock. Dreadful company.
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Re: Rock Computers

Postby scarbunny » 24 Apr 2012, 13:51

Its been nearly 3 years since we gave up on the missus' Pegasus, while I liked the machine generally there were some pretty poor quality components on it.

As for the company itself, I've always said if you lose enough money or stock to embezzlement/staff theft to put you out of business its your own fault and you don't deserve sympathy. While I feel sorry for the staff the owners/management have only themselves to blame.
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Re: Rock Computers

Postby robbo » 24 Apr 2012, 22:20

My Peg 335 is still in use by my mum. Takes for-e-v-e-r to boot up from hibernation but ok from turn off/on, has about a 10 minute battery life and lots is broken/faulty on it but still serves my mum ok for a general internet browsing, emails and msn. And when I go home I do like to use it a bit as I remember it fondly :)
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Re: Rock Computers

Postby matt » 24 Apr 2012, 22:50

wasn't it a more about the clevo parts being sh1t?

Rock were ahead of the social media curve until they over-estimated the value and ownership of our community. No other company I've purchased from have took me out on a track day!
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Re: Rock Computers

Postby jurassicjim » 24 Apr 2012, 23:21

Funny how computers go so.slow when they are old even though you don't change anything and they used to be fast.

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