Rock / Stone Repair

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Tappy
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Rock / Stone Repair

Postby Tappy » 20 Aug 2011, 09:25

Just recieved my laptop back from repair at Rock to fix the dead 9800GT GPU. It was a rather painless process, took over a fortnight, but I did have an email sitting in my inbox from them for almost a week asking if they could flash the HDD. The only thing is... they've replaced my 9800GT with an 8800GTX - okay, they are practically the same card, but, well, I don't know how to feel about that. I'll probably be replacing the laptop within a year anyway.
Last edited by Tappy on 28 Aug 2011, 11:27, edited 1 time in total.
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EviL Ras
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Re: Rock / Stone Repair

Postby EviL Ras » 21 Aug 2011, 10:35

Nope, wouldnt stand for it myself. My i had the issues with the XPS 1710 they wanted to replace my 7950 GTX with a lower model, and i said no. they then replaced with refurbished 7950 GTX, and it broke. so i demanded a new 7950 GTX, and they had to upgrade my to a XPS 1730. which i loved for a week until that too died.. And ended up getting a refund.

I'm sure one of the eldars from the forum will clarify! But i'd be complaining that you bought it as a gaming device with a top of the range card in it. shoe horning in technology thats a year older means its no longer fit for purpose.
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Johnmcl7
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Re: Rock / Stone Repair

Postby Johnmcl7 » 21 Aug 2011, 14:32

Tappy is correct in that the 8800GTX isn't a year older, it's actually exactly the same card as 9800GT as the latter card is just a rebranding. My concern would be if the 9800GT was the same core but on a smaller process which would make the newer card better with thermals and power but from what I can see they have the same TDP as well as clockspeeds.

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Tappy
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Re: Rock / Stone Repair

Postby Tappy » 21 Aug 2011, 15:35

EviL Ras wrote:I'm sure one of the eldars from the forum will clarify!


An Eldar? You mean a pointy eared alien that lives on a giant spaceship?

I was wondering about cooling and stuff also, didn't know if there was some new technology in the cards, but from what you've said, John, I've accepted the change in my GPU and updated my signature accordingly. Speaking of which, my signature is starting to look a bit dated. Damned weddings, getting in the way of my gadget hoarding!
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Re: Rock / Stone Repair

Postby EviL Ras » 21 Aug 2011, 16:58

Tappy wrote:An Eldar? You mean a pointy eared alien that lives on a giant spaceship?


Yes, thats what i said! John! ;)
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Re: Rock / Stone Repair

Postby Johnmcl7 » 23 Aug 2011, 01:06

I'd certainly be monitoring the fan noise and heat from the laptop to see if there's any noticeable change, the difficulty with notebook graphics cards in particularly is that the laptop manufacturers can deviate significantly from the stated speeds and thermal limits to get a graphics card to work properly in a machine. So although both cards look identical on paper the reality may be different and if the machine is noticeably hotter and/or the fans are louder than I think you'd have grounds to complain.

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Tappy
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Re: Rock / Stone Repair

Postby Tappy » 28 Aug 2011, 11:29

I take all my compliments of the repair back... I can't get the HDMI port to work! DVI has no probs, but if I stick a HDMI cable in, it doesn't register a thing :(
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Re: Rock / Stone Repair

Postby Johnmcl7 » 28 Aug 2011, 13:15

Sorry to hear that, I hope the repair is quicker this time.

John
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